Enterprise Vault Surveillance: Structuring Communications Supervision in Regulated Industries

Enterprise Vault Surveillance is a supervision module that structures the review of communications in the Arctera Enterprise Vault archive according to regulatory requirements. In regulated industries, human review of a portion of communications is an obligation, not a choice; running it with spreadsheets produces results that are both inconsistent and indefensible.

How Does the Process Work?

Policy and role definition: Supervision policies and reviewer roles are defined; archived content is selected by policy or sampling strategy and assigned to reviewers.

Review and escalation: Reviewers assess, annotate and categorise content; suspicious items are escalated to investigation or legal workflows.

Channel coverage: Besides email and attachments, it covers Teams, Slack and similar channel content collected with Enterprise Vault Capture.

Benefits for Organisations

Because every step is recorded, not only the outcome but the process itself can be shown to auditors. When supervision is limited to email, the chat channels where risk grows fastest stay invisible; Surveillance closes that gap.

To structure your communications supervision processes around regulatory expectations, get in touch with ATEON's specialists.