ATEON

Services

Technical Support and Maintenance Services

Keep business continuity at its highest without wrestling with technical faults.

IT infrastructures keep growing more complex and more distributed, made up of a great many pieces of hardware and software. That makes systems harder to maintain and harder to support when something goes wrong. To keep business continuity at its highest and interruptions to a minimum, our specialist team provides first-class support and maintenance services covering planning, implementation and management.

We provide remote and on-site support and maintenance under SLA agreements. When an issue arises, we work closely with our customers to resolve it in the shortest possible time.

Technical Support and Maintenance Services

The support and maintenance we cover

01

Installation and maintenance of cyber security solutions such as antivirus on end-user devices.

02

Backup and recovery, covering end-user devices and servers.

03

Data security across the organization.

04

Server installation and maintenance.

05

Operating system installation, maintenance and updates, including Windows, macOS and Linux.

06

Installation, maintenance and support for corporate email systems.

07

Analysis of the IT infrastructure and recommendations for improvement.

Would you like to know more about this service? Get in touch with us or email us at bilgi@ateon.com.tr.